PLEASE READ THESE POLICIES AND RULES CAREFULLY

By voluntarily submitting your information to Pickle Pit Stop LLC, you, the Member or Guest, acknowledge that you have read, understand, and agree to these Policies and Rules when you are on the premises of Pickle Pit Stop. You are expected to review, and must comply with, these Policies and Rules at all times. If you violate any of these Policies and Rules, your membership, access, and/or event participation may be suspended or terminated.

 

Proper Conduct

We are committed to maintaining a fun, social, safe, and family-friendly atmosphere, and we expect all guests to act with respect and integrity while on our premises. Players are expected to demonstrate good sportsmanship at all times. Disrespectful behavior, including but not limited to vulgar, profane, offensive, violent, hostile, aggressive, threatening, harassing, or inappropriate conduct, will not be tolerated. Anyone engaging in such behavior will be asked to cease immediately and may be asked to leave the premises at the discretion of Pickle Pit Stop.

 

Illness, Sickness, Disease, or Infection

If you are experiencing any symptoms related to, or have been exposed to someone with a communicable, contagious, or transmissible illness, disease, or infection, or if you pose a potential health risk to others due to such conditions, you are not permitted to participate in activities or remain on Pickle Pit Stop's premises. You must immediately leave the premises and discontinue use of our services.

 

Proper Attire

Shirts must be worn at all times and proper tennis or pickleball shoes must be worn to play pickleball.

 

Food & Drink Policy

You may NOT bring any food, gum, candy, or drinks into the pickleball courts and building—with the sole exception of water or sports drinks. Damage to our courts due to food products and/or gum may result in additional fees being charged.

 

Cell Phones and Other Mobile Devices

Cell phones and other mobile devices are not allowed to be used for photography or video in any locker room, changing room, or restroom. Please be considerate when using mobile devices in other areas of the facility.

 

Injuries

If you are injured while on the premises, please immediately seek help from a Pickle Pit Stop staff member, who can provide or arrange appropriate medical assistance and complete an incident report. Pickle Pit Stop is not responsible for, nor liable for reimbursing any medical expenses, including but not limited to emergency response services, ambulance fees, or other costs incurred during a medical event or emergency at our facility or events.
*A First Aid Kit is located inside the lounge room, and an AED Defibrillator is located inside the indoor courts facility.*

 

Photography and Video

Professional photography is not permitted on the premises without prior written approval from Pickle Pit Stop. Personal photography is allowed only in public areas of the facility. Photography or cameras of any kind are prohibited in locker rooms, changing rooms, or restrooms. By continuing to use Pickle Pit Stop’s premises and services, including participation on the courts, you irrevocably consent to and grant Pickle Pit Stop the exclusive, worldwide, perpetual, royalty-free, and unlimited right to use, copy, modify, distribute, publicly display, perform, publish, transmit, remove, retain, and repurpose any images for any purpose in any media or form of communication. This includes, but is not limited to, commercial and promotional use on Pickle Pit Stop’s social media platforms, without further consent or compensation.

 

No Weapons

Weapons of any kind are strictly prohibited on the premises of Pickle Pit Stop for any reason.

 

No Drugs

The use, possession, sale, or presence of illegal drugs on the premises is strictly prohibited. You are not permitted to use our courts, services, or programs while under the influence of illegal drugs. If prescription medication affects your ability to safely use our courts or participate in our programs, you should refrain from using or stop using those services.

 

No Smoking

Smoking, chewing, or using any tobacco, marijuana, or electronic cigarette products is not permitted on Pickle Pit Stop’s premises or at any Pickle Pit Stop events.

 

Alcohol

Alcohol consumption is not permitted on the premises. You may not use our courts, services, or facilities while under the influence of alcohol.

 

Facility Closure or Access Restrictions

We reserve the right to close or restrict access to any area, or the entire premises, of Pickle Pit Stop at any time and without prior notice, for any reason. This may include, but is not limited to, closures or restrictions due to construction, remodeling, repair, or maintenance (whether planned or unplanned), or for health and safety reasons, such as weather conditions, natural disasters, power outages, or medical emergencies.

 

Property Damage, Theft, Loss, etc.

Pickle Pit Stop, along with its employees and agents, shall not be held liable for any damage to or loss of property belonging to its members or guests, whether due to theft or any other cause. You are prohibited from causing any damage to the Pickle Pit Stop facility, including theft or damage to supplies or any other property. If you or your child cause any damage, you will be held liable for the costs of repair or replacement, and your Pickle Pit Stop privileges may be revoked.

 

Animals

Animals are not allowed on the premises, except for service animals assisting individuals with disabilities or on-duty law enforcement animals ("exempt animals"). All exempt animals must be licensed, vaccinated, and have identification tags (where applicable). They must remain leashed or caged and under the control of a responsible person at all times. If an exempt animal causes a disturbance, interrupts others, or poses a health or safety risk, it must be immediately removed from the premises. The animal's owner is responsible for promptly cleaning up after the animal and is liable for any damage caused by the animal.

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Court Reservations

Pickleball courts must be reserved in advance through the CourtReserve App, www.courtreserve.com, or with an employee. Court reservations are booked in half-hour increments with a minimum of one hour. You must purchase the total amount of time you want to play and end your playing on the top of the hour when your time is up. (You will be given a 15-minute buffer time only if there is no one else waiting to play.) If you play past the 15-minute buffer time, and/or hold up another player’s reservation, Pickle Pit Stop has the right to automatically charge your payment listed on your profile for any additional playing time rounded up, in half-hour increments.
As a Member, you can reserve a specific court or courts (that are available) up to 14 days in advance, and with a "Pay Per Play" account, up to 5 days in advance. All courts are considered equal. While patrons may request specific court numbers, there is no guarantee of availability. Court assignments may be changed at the discretion of Pickle Pit Stop.

 

Cancellation Policy

Cancellations must be made at least 24 hours in advance through courtreserve.com or the CourtReserve app to avoid a penalty. No account credits will be issued for cancellations made less than 24 hours in advance. Pickle Pit Stop reserves the right to cancel any class or clinic due to insufficient registration before the session begins. In such cases, appropriate credits will be applied to your Pickle Pit Stop account balance, regardless of your payment method. These credits do not expire.

 

Hosting and Private Events Policy
To ensure fair access to our courts and maintain the quality of the Pickle Pit Stop experience, members and guests may not host or organize their own events, clinics, or group sessions at Pickle Pit Stop without prior approval from ownership.
All events — including private tournaments, lessons, group play sessions, charity fundraisers, or other organized gatherings — must be coordinated and scheduled through the Pickle Pit Stop management team. This allows us to:

• Avoid conflicts with existing bookings and open play sessions.

• Ensure proper liability coverage and safety standards.

• Maintain consistent facility use and player experience.

Unauthorized or unapproved events may result in suspension of membership privileges or loss of facility access.
To request approval for an event, please contact ownership or management at (737) 368-3000 or email support@picklepitstop.com prior to promoting or scheduling any activity.
 

Guest and Liability Waiver Policy
To protect all players and ensure compliance with our insurance and safety standards, every person who plays at Pickle Pit Stop must have a signed liability waiver on file before participating in any activity.
This includes all court reservations, open play sessions, clinics, lessons, and private events.
If you reserve a court or organize any type of session and invite friends, family, or guests, it is your responsibility to make sure that every participant has completed the waiver process by signing up for the “Pay-Per-Play” account through CourtReserve.
Registration Form Link: https://www.picklepitstop.com/join-the-club/registration-form
If any guest or participant plays without having a signed liability waiver on file, the reservation owner assumes full responsibility for any injury, damage, or claim that may occur as a result of their participation.
Please take a moment before play begins to verify that all guests are properly registered. This helps keep everyone safe and ensures continued access to our facility.
 

Disciplinary Procedures

If the behavior of any member, guest, or visitor raises concern for a Pickle Pit Stop staff member, either through direct observation or other means, Pickle Pit Stop reserves the right to take appropriate action, including suspension or expulsion, to address the situation. This may occur without a refund of any fees already paid. The management’s decision is final, and Pickle Pit Stop will not be held liable for such decisions.